Our Hotel

Suzhou, known as the "Venice of China," is renowned for its canals, stone bridges, pagodas and meticulously designed gardens. Being tourist attractions and commercial cities in China, Hyatt Regency Suzhou makes a magnificent footprint in this city with rich history and culture.  

Hyatt Regency Suzhou is strategically located in the heart of Suzhou Industrial Park (SIP) and takes centre stage in the Jinghope Plaza, offering luxury commercial, fine dining and shopping. With the "Times Square Station” subway at our doorstep, we offer convenient access to the ancient downtown and Suzhou New District. Our hotel is also a few minutes’ walk to the spectacular Jinji Lake, Suzhou Culture & Arts Centre, Suzhou International Expo Centre and Ferris Wheel Park.

Hyatt Regency Suzhou houses a total of 355 luxuriously appointed guestrooms, including 44 suites ranging from 40 square metres (430 square feet) to 277 square metres (2,980 square feet). High-speed broadband Internet access is available throughout the hotel. Spacious Chairman Suite offers extraordinary facilities and 24-hour butler services. Located on 28th Floor, Hyatt Regency Suzhou’s Regency Club Lounge featuring tranquil and relaxed environment, offers continental breakfast, evening cocktails along with deluxe canapés as well as exquisite food and beverage presentations throughout the day.  

Five restaurants and bars, provide a wide selection of food and wine options. Guest can choose from experiencing a culinary adventure featuring the freshest ingredients and a la minute cooking at Market Café; tasting authentic Suzhou cuisine, Taihu Boat cuisine and Huaiyang cuisine as well as the signature Peking duck, roasted in an authentic fruit wood-fired oven at Hua Chi 88; sampling authentic grilled cuisine, seared to perfection in a contemporary setting of The Fireplace; appreciating a wide selection of high quality teas along with a wide array of premium beverages, served along with delectable selections of authentic light meals throughout the day at Tea House, to enjoying pastries and savoury items under the signature 25-floor high hotel Atrium Garden.

Located on the 3rd Floor, YUE SPA offers fitness equipment, a temperature-controlled indoor swimming pool, steam room and whirlpools. The luxurious spa with six spa suites and two private foot reflexology areas provides a full range of body and facial treatments to pamper yourself after a hectic day.

A total of 1,400 square metres multi-functional venue offers choice for all types of meeting, conference, wedding and social gathering. The 580-square-meter Regency Ballroom can be divided into two for smaller conferences and seminars. The Residence comprises of a Loft kitchen, breakout area and four event venues of varying sizes featuring floor-to-ceiling glass windows. All facilities are fitted with advanced technology, communication systems and wireless Internet connectivity.

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Travel Tips

Language: Mandarin, English are widely spoken by the younger generation

 

Currency: Renminbi (CNY)

 

Weather: Suzhou has a four-season, monsoon-influenced subtropical climate with hot, humid summers, and cool, damp winters with the occasional snowfall. The average temperature in summer is above 28˚C (74˚F) and below 10˚C (50˚F) in winter.

High-Low
December – February
High: 17˚C / 63˚F Low: -4˚C / 25˚F

March – May
High: 28˚C / 82˚F Low: 2˚C / 36˚F

June – August
High: 38˚C / 100˚F Low: 18˚C / 64˚F

September – December
High: 26˚C / 79˚F Low: 8˚C / 46˚F

Visas: All visitors entering the People’s Republic of China must possess a valid passport and visa.

Voltage: 220V

 

Places of Interest

  • Jinji Lake
  • Suzhou Culture & Arts Centre
  • Li Gong Di
  • Suzhou Grand Canal
  • Bastion of bohemians - Ping Jiang Road
  • Guan Qian Shopping Street
  • Yang Cheng Lake
  • Master-of-Nets Garden (UNESCO 1997)
  • Suzhou Museum
  • Humble Administrator’s Garden (UNESCO 1997)
  • Lion Grove Garden (UNESCO 2000)
  • Tiger Hill
  • Liu Lingering Garden (UNESCO 1997)
  • Seven-mile-long Shangtang
  • Hanshan Monastery
  • Qiong Long Mountain
  • Suzhou Amusement Park
  • Jing Si Yuan
  • Zhouzhuang Ancient Town
  • Tongli Ancient Town
  • Luzhi Ancient Town

 

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Hotel Features

  • 355 guestrooms, including 234 Regency Rooms, 18 Deluxe Room, 59 Regency Club Rooms, 21 Regency Suites, 18 Executive Suites, 4 Diplomat Suites and one Chairman Suite
  • Located in the heart of Suzhou Industrial Park with the subway “Times Square Station at hotel door step
  • Convenient access to the ancient downtown, classic gardens, historical venues,shopping and entertainment hubs, and main sightseeing sites
  • Walking distance to the spectacular Jinji Lake,  Harmony Times Square, Suzhou culture and Arts Centre, Suzhou International Expo Centre and Ferris Wheel Park
  • High-speed wired and wireless Internet access throughout the hotel
  • More than 1,400 square metres event venue offers choice for all types of meetings and events
  • 24 hour Fitness Centre
  • Yue Spa, with six spa suites and two foot reflexology areas, provides a full range of body and facial treatments
  • A 25-metre indoor temperature-controlled pool
  • 5 restaurants and bar provides a wide selection of wine and dine experience
  • Hua Chi 88, the signature Chinese restaurant features live cooking stations, and the well-known traditional roasted Peking duck in a fruit wood-fired oven
  • The Residence,a residential environment venue in Suzhou, houses a Loft Kitchen and four event rooms
  • Multilingual associates
  • 24-hour Business Centre offers confidential office services, computer facilities, conference room with video conference facilities
  • Regency Club lounge provides more personalized level of services
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Map & Directions

  • Shanghai Hongqiao Airport: 95 km, 60 minutes by car
  • Pudong International Airport: 160 km, 120 minutes by car
  • Wuxi Sunan International Airport: 46 km, 45 minutes by car
  • Suzhou Railway Station: 15 km, 30 minutes by car
  • Suzhou SIP Railway Station: 4.5 km, 8 minutes by car
  • Suzhou North Railway Station: 25 km, 30 minutes by car
  • Times Square Station (Subway Line 1): At your doorstep
  • Jinji Lake: 1 km, 10 minutes on foot
  • Suzhou Culture and Arts Centre: 1.3 km, 10 minutes on foot
  • Suzhou International Expo Centre: 1.3 km, 10 minutes on foot
  • Suzhou Grand Canal: 8 km, 17 minutes by car
  • Bastion of Bohemians – Pingjiang Lu: 9 km, 15 minutes by car
  • Yang Cheng Lake: 10 km, 15 minutes by car
  • Suzhou Museum: 11 km, 20 minutes by car
  • Humble Administrator’s Garden: 11 km, 20 minutes by car
  • Liu Lingering Garden: 15 km, 25 minutes by car
More Map & Directions >>

Parking

The underground car park in the basement of the hotel offers 24-hour secure parking available for 600 cars. The hotel's car park has a height restriction of 1.8 metres. For our disabled patrons, we have a car park situated at the side of the hotel.

Prices:
For guests staying in the hotel: Free parking during stay
For guests of hotel restaurants/bars: Three hours complimentary parking for spending above CNY300

Lost parking cards will be charged at CNY 50, on top of the parking fee.

For further enquiries, please email suzhou.regency@haytt.com or call +86 512 6288 1234.

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Business Services

Hyatt Regency Suzhou is designed to be your 24-hour office, with comprehensive personal and business services. Located on Level two, Hyatt Regency Suzhou's Business Centre provides:

  • Working stations with computers
  • A full range of office equipment and secretarial services
  • Facsimile and telex transmission
  • Hi-speed broadband Internet access
  • Word processing
  • Printing and photocopying
  • Parcel wrapping
  • A courier service can also be arranged
  • Daily local and international newspapers, magazines are available for reference

Hours: To allow for differences in international time zones, the Centre is open 24 hours a day from Monday to Sunday

For further enquiries, please email suzhou.regency@haytt.com or call +86 512 6288 1234.

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Accessibility

Hyatt Regency Suzhou offers specially designed rooms for physically challenged guests. At Hyatt Regency Suzhou, we want to ensure that all our guests are comfortable.

The following facilities for physically challenged guests are available at Hyatt Regency Suzhou:

  • Three rooms for people with physical disabilities
  • Accessible public toilets
  • Accessible event facilities and restaurants
  • Yue Spa & Fitness on Level Three accessible via elevator
  • Parking service

For further enquiries, please email suzhou.regency@haytt.com or call +86 512 6288 1234.

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Internet Access

Stay connected during your stay with us at Hyatt Regency Suzhou. See below for the type of Internet access and availability.

 

For any Internet assistance, please contact our guest services team at +86 512 6288 1234.

Guest Rooms:
High-Speed Internet – Wired
High-Speed Internet – Wireless

Meeting Rooms:
High-Speed Internet – Wired
High-Speed Internet – Wireless

Public Areas:
High-Speed Internet – Wireless

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Additional Services

Services and Facilities

  • Wireless Internet connectivity throughout the hotel
  • Express check-in and checkout
  • Currency exchange
  • Manager on duty 24 hours
  • Technology Concierge available 24 hours
  • 24-hour Room Service
  • Business Centre, 24-hour confidential office services, computer facilities, conference room with video conference facilities
  • 24-hour Gymnasium
  • YUE SPA
  • Indoor Heated Swimming Pool
  • Multilingual hotel staff
  • Limousine service
  • Sightseeing tours
  • Babysitting services
  • Laundry and valet service
  • Shopping arcade
  • Florist
  • Non-smoking rooms
  • Accessible rooms
  • Parking facilities
  • Major credit cards accepted

For further enquiries, please email suzhou.regency@hyatt.com or call +86 512 6288 1234.

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Transportation

  • Shanghai Hongqiao Airport: 95 km, 60 minutes by car
  • Pudong International Airport: 160 km, 120 minutes by car
  • Wuxi Sunan International Airport: 46 km, 45 minutes by car
  • Suzhou Railway Station: 15 km, 30 minutes by car
  • Suzhou SIP Railway Station: 4.5 km, 8 minutes by car
  • Suzhou North Railway Station: 25 km, 30 minutes by car
  • Times Square Station (Subway Line 1): Doorstep
  • Jinji Lake: 1 km, 10 minutes on foot
  • Suzhou Culture and Arts Centre: 1.3 km, 10 minutes on foot
  • Suzhou International Expo Centre: 1.3 km, 10 minutes on foot
  • Suzhou Grand Canal: 8 km, 17 minutes by car
  • Bastion of bohemians – Pingjiang Lu: 9 km, 15 minutes by car
  • Yang Cheng Lake: 10 km, 15 minutes by car
  • Suzhou Museum: 11 km, 20 minutes by car
  • Humble Administrator’s Garden: 11 km, 20 minutes by car
  • Liu Lingering Garden: 15 km, 25 minutes by car
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Pet Policy

No pets are allowed to enter the hotel area.

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Check-in/Check-Out

Check-in Time: 3:00 p.m.
Check-out Time: 12:00 p.m.

88 Huachi Street, Suzhou Industrial Park, Suzhou, China, 215028

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